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Glossary

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3-D Secure (3DS)

the authentication step that sends the cardholder to their own bank to confirm identity. It shifts fraud liability towards the issuer.

Authorization

A

Account updater

a network service that gives a merchant's provider the replacement details for cards it holds on file, so renewals keep working after a card is reissued.

Stored cards and tokens

Account-to-account (A2A, pay by bank)

a payment pushed straight from the customer's bank account to the merchant's, with no card in between. No chargeback, and final if the rail underneath is instant.

Wallets and other checkout methods

Address verification service (AVS)

the issuer's comparison of the numeric parts of the billing address the customer typed against the one it holds, returned as a match code.

Authentication, fraud, and liability

Arbitration

the network deciding a dispute the issuer and acquirer could not settle, and charging a fee to whoever loses.

Disputes and chargebacks

Assessments

the network's own fees, charged on volume and transaction count. Separate from interchange, which goes to the issuer.

Clearing and settlement · See also Interchange

Auth code

the issuer's reference for an approval. A later capture is linked back to it.

Authorization

Authorization hold

a reduction in the cardholder's available balance. It is not yet a charge, and no money has moved.

Authorization

Authorization reversal

releasing an unused hold. It is the cheapest way to undo a payment, and the only one available before capture.

Voids, reversals, and refunds · See also Void

Authorization-to-clearing time frame

Visa's single deadline covering approval through clearing, counted in calendar days from approval.

Authorization

Authorized push payment fraud (APP fraud)

fraud where the payer is deceived into sending their own money to a criminal's account. The dominant fraud type on instant rails, and the rail cannot reverse it.

Wires and instant payments

B

Banking day

a day the settlement system runs, so not a weekend or a bank holiday. Funding schedules count in banking days rather than calendar days.

Timing, end to end

Batch

the day's captured transactions, submitted for clearing together.

Capture · See also Batch close, Cut-off time

Batch close

the daily cut-off at which captured transactions go for clearing. The funding clock starts here rather than at the purchase.

The transaction lifecycle · See also T+n

Beneficial owner

an individual who ultimately owns or controls a business, above a threshold set in law that differs by country.

Who is responsible for what

Billing descriptor

the text that appears on the cardholder's statement for a transaction. One the customer does not recognise is a common cause of fraud disputes.

Merchant and cardholder · See also Soft descriptor

BIN (bank identification number)

bank identification number. The leading digits of a card number identifying the issuing institution, and on the acquiring side the membership a transaction is submitted under.

Acquirer

BIN sponsorship

the arrangement letting a non-bank operate under a licensed bank's network membership.

Acquirer

Blind refund

a credit with no matching original sale. Restricted and monitored, because it is a money-laundering route.

Voids, reversals, and refunds

Buy now, pay later (BNPL)

a provider that pays the merchant up front, less a fee, and collects from the customer in instalments, taking the credit risk.

Wallets and other checkout methods

C

Card testing

attackers checking which stolen card numbers still work by running small transactions through a merchant's checkout, at the merchant's expense.

Authentication, fraud, and liability

Card verification value (CVV)

the three-digit code on the back of a card, four on American Express, sent at authorization and never stored afterwards.

Authentication, fraud, and liability

Card-not-present (CNP)

a transaction made online, by phone, or from stored details, where nobody can prove the card existed. The merchant generally carries the fraud loss.

Cards · See also Card-present

Card-present

a transaction made with the physical card at a terminal, dipped, tapped or swiped. The issuer generally carries the fraud loss.

Cards · See also Card-not-present

Cardholder-initiated transaction (CIT)

a transaction where the customer is present and chooses to pay now, including with a stored card. The counterpart of a merchant-initiated transaction.

Stored cards and tokens · See also Merchant-initiated transaction

Chargeback

the issuer reversing a settled transaction on the cardholder's behalf. The money is debited from you before you are asked for your side.

Disputes and chargebacks · See also Representment, Reason code

Chargeback ratio

disputed transactions as a share of volume. Both networks run monitoring programmes against it, and your acquirer sets your reserve by it. Refunds do not count towards it.

Disputes and chargebacks

Clearing

the exchange of records that decides who owes whom, assigns each transaction its interchange category and calculates the fees. This is where a transaction's price is finally set.

Clearing and settlement · See also Settlement

Creditor identifier

the identifier issued to a merchant in its home country for collecting SEPA Direct Debits.

SEPA

Cross-border fee

the network's extra charge when the card's issuer and the merchant are in different countries. It applies even when the currencies match.

Currencies and cross-border

Cut-off time

the daily deadline for joining the current batch, set by your processor and usually in its timezone rather than yours.

Capture

D

Disbursement

paying third parties out of funds you collected, such as sellers on a marketplace. A separate flow with its own regulatory position.

Funding and disbursement

Dispute fee

your provider's per-dispute charge. You pay it whether you win or lose, so winning a small case can still cost money.

Disputes and chargebacks

Downgrade

a transaction landing in a worse interchange category than it qualified for, usually through late capture or missing data, and nobody tells you at the time.

Clearing and settlement

Dual-message

authorization and clearing sent as separate messages. Because they are separate, you can capture later, capture a different amount, or void.

Cards · See also Single-message

Dynamic currency conversion (DCC)

the merchant or acquirer offering to charge a foreign card in its own currency at the point of sale, at a rate they set. The cardholder must be given a real choice.

Currencies and cross-border

E

Effective date

the date ACH funds are meant to post, rather than the date the file was sent.

ACH

Estimated authorization

a hold for an amount that is not yet final, as at a fuel pump or on a bar tab.

Authorization

F

Final authorization

a request flagged as settled, whose amount will not change. It carries a shorter clearing deadline than a preauthorization.

Authorization · See also Preauthorization

Final payment

a payment that has no return or dispute process on its rail once it has settled. Wires and instant payments are final.

Wires and instant payments

First-party misuse (friendly fraud)

a cardholder disputing a purchase they made themselves. Also called friendly fraud, and a large share of all fraud disputes.

Authentication, fraud, and liability

Force capture

a capture with no matching authorization. It works, but you pay a per-item fee, get no confirmation the funds existed, and stand weaker in a dispute.

Capture

Four-party model

issuer, acquirer, network and merchant, with the two banks connected only through the network. Because of this, a card works in a country neither bank operates in.

Card networks

Fraud screening

the merchant's own assessment of whether a transaction is genuine, using the order, device, and history. It involves no bank and shifts no liability.

Authentication, fraud, and liability

Funding

your provider paying you. It is a separate event from settlement, governed by your contract rather than by network rules.

Funding and disbursement · See also Settlement, T+n

Funding hold

a temporary stop on one specific payout, usually following a risk review or a volume spike.

Funding and disbursement

G

Gateway

a message router between the merchant and the processor. It never holds funds, and that is the quickest way to tell it apart from the rest of the stack.

Processors, gateways, and PSPs

I

Idempotency key

a value attached to a payment request so that sending the same request twice returns the first result instead of charging again.

Stored cards and tokens

Incremental authorization

an addition to an existing hold as a bill grows. It does not extend the original clock.

Authorization

Instant payment

a push payment that settles in seconds at any hour with immediate confirmation, over a rail such as RTP or FedNow.

Wires and instant payments · See also Request for payment

Interchange

the fee the acquiring side pays the issuer on each transaction. It is the main reason issuing cards is profitable.

Issuer · See also Assessments, Interchange schedule

Interchange schedule

the network's published table assigning each transaction category its interchange rate. The network sets it but is not paid from it.

Card networks

Interchange-plus

pricing that itemises interchange, assessments and the provider's markup separately.

Clearing and settlement

K

Know your business (KYB)

the checks that establish what a company is, what it sells, and who directs it, run before it is allowed to take payments.

Who is responsible for what · See also Know your customer

Know your customer (KYC)

the checks that establish who the people behind a business are, covering its directors and its beneficial owners.

Who is responsible for what · See also Know your business, Beneficial owner

L

Liability shift

the transfer of a fraud loss from the merchant to the issuer because the transaction was authenticated. It covers fraud disputes only.

Authentication, fraud, and liability · See also 3-D Secure

M

Mandate

the customer's instruction authorising a merchant to collect SEPA Direct Debits from their account. Every debit references it.

SEPA

Master merchant account

a facilitator's own merchant account, through which its sub-merchants transact.

Processors, gateways, and PSPs

Merchant account

the account an acquirer holds for a merchant, distinct from a normal business bank account. Settlement funds land here before they reach you.

Acquirer

Merchant agreement

the contract between a merchant and its acquirer or provider. It sets the fees, the funding schedule, the reserve terms, and the dispute fee.

Merchant and cardholder · See also Merchant account

Merchant category code (MCC)

the four-digit code an acquirer assigns to describe what a merchant sells. It drives interchange, authorization rules, and risk treatment.

Merchant and cardholder

Merchant ID (MID)

the identifier a provider assigns to one merchant contract, carried on every transaction. A business with several channels often has several.

Merchant and cardholder

Merchant of record

the party responsible for the sale and its disputes. On a platform this is frequently not the seller who shipped the goods.

Funding and disbursement

Merchant-initiated transaction (MIT)

a charge raised against a stored card without the customer present, on consent given earlier. Subscriptions and installments are the common cases.

Authorization

Misuse of authorization fee

Visa's charge for an approved authorization that is neither settled nor reversed. It is small per item and adds up at volume.

Voids, reversals, and refunds

Multi-currency settlement

a provider arrangement that pays the merchant in each currency it takes, so no conversion happens on the payments side.

Currencies and cross-border

N

Negative net position

a period where refunds and chargebacks exceed sales, so there is nothing to fund and the provider recovers the difference.

Timing, end to end

Net funding

fees deducted before the deposit arrives, so the deposit does not match any figure the rest of the business recognises.

Funding and disbursement

Net settlement

sales, refunds and chargebacks offset into a single figure. So no settlement amount will match a single order.

Clearing and settlement

Network token

a token issued by the card network for one merchant, restricted to that use, with a fresh cryptogram each time. The network updates it when the card is replaced.

Stored cards and tokens

NOC (notification of change)

notification of change. An ACH message telling you to correct the account details you are debiting.

ACH

O

ODFI / RDFI (ODFI, RDFI)

the originating and receiving banks in an ACH transaction.

ACH

Over-capture tolerance

the allowance to claim slightly more than was held. Tips and fuel purchases depend on it.

Capture

P

Partial capture

claiming less than the authorized amount, typically because you shipped less than was ordered.

Capture

Pass-through wallet

a wallet such as Apple Pay or Google Pay that presents a tokenized card to the ordinary card rail. Underneath, it is a card transaction.

Wallets and other checkout methods · See also Staged wallet

Payment facilitator (PayFac)

a PSP that onboards sub-merchants under its own master merchant account, doing the underwriting and carrying the losses itself.

Processors, gateways, and PSPs · See also Sub-merchant, Master merchant account

Payment service provider (PSP)

an aggregator placing many merchants under one acquiring relationship.

Processors, gateways, and PSPs

PCI DSS

the Payment Card Industry Data Security Standard, the rules every system that handles card data must follow. Enforced by the acquirer.

Stored cards and tokens

Pending and posted

the two states of a charge on a cardholder's statement. Pending is an authorization hold; posted means the transaction cleared and the money moved.

Merchant and cardholder · See also Authorization hold

Pre-arbitration

a second exchange after a representment is rejected, before the case goes to arbitration.

Disputes and chargebacks · See also Arbitration

Pre-notification

the notice of amount and date a customer must receive before a SEPA Direct Debit is collected, by default at least 14 calendar days ahead.

SEPA

Preauthorization

a request flagged as an estimate, with the real amount to follow. Given longer to clear than a final authorization.

Authorization · See also Final authorization, Estimated authorization

Presentment currency

the currency the cardholder is charged in.

Currencies and cross-border · See also Settlement currency

Primary account number (PAN)

the card number itself. PCI DSS restricts who may store it, so most merchants store a token instead.

Stored cards and tokens

Processor

the party running authorization and clearing messages on an acquirer's behalf. Batches are a processor construct.

Processors, gateways, and PSPs

Pull payment

the payee instructing the payer's bank to take money in. Cards and ACH debits are both pulls.

Cards · See also Push payment

Push payment

the payer instructing their own bank to send money out.

Cards · See also Pull payment

R

R-transaction

a SEPA Direct Debit that was rejected, returned, or refunded, reported with a reason code. Providers track a rate of them.

SEPA

Reason code

the network's identifier for what a cardholder is claiming in a dispute. It determines which evidence counts, so it is the first thing to read on a dispute notice.

Disputes and chargebacks

Refund

a new transaction going the other way, referencing the original, after settlement. It carries its own fees and its own settlement delay.

Voids, reversals, and refunds · See also Void, Chargeback

Representment

re-presenting a disputed transaction to the issuer with evidence. It is the merchant's one substantive move in a dispute.

Disputes and chargebacks · See also Pre-arbitration, Chargeback

Request for payment

a message over an instant rail asking the payer to send a stated amount, which they approve in their own banking app. The nearest thing to a debit on a push-only rail.

Wires and instant payments

Reserve

funds an acquirer withholds against future chargeback risk. A **rolling reserve** holds a percentage of each day's volume for a fixed window then releases it; a **fixed reserve** accumulates a set amount once.

Funding and disbursement

Return

the receiving bank sending an ACH transaction back, with a reason code. Unlike a chargeback, it cannot be contested.

ACH

S

Safeguarding

holding client funds separately from your own so they survive your insolvency. It comes attached to the licences that let you hold other people's money.

Who is responsible for what

Sale

a single message that authorizes and captures at once. It suits instant delivery and is the wrong choice for anything you ship later.

The transaction lifecycle

Sanctions screening

checking the parties to a payment against government lists. It runs at onboarding and again on every transaction, and a possible match stops the payment before anyone judges whether it is genuine.

Who is responsible for what

Scheme rules

the network's published rulebook, setting deadlines, dispute rights and evidence standards.

Card networks

SDD B2B

the SEPA Direct Debit scheme for business payers. The payer's bank checks each debit against the mandate, and there is no refund right for an authorized debit.

SEPA

SDD Core

the SEPA Direct Debit scheme open to all payers. The payer can have any debit refunded within eight weeks, no reason needed.

SEPA · See also SDD B2B

SEC code

the ACH entry class identifying how a debit was authorized.

ACH

Settlement

the movement of funds between issuer and acquirer, normally the next banking day after clearing. It does not put money in your bank account; funding does.

Clearing and settlement · See also Clearing, Funding

Settlement currency

the currency the merchant is paid in. When it differs from the presentment currency, somebody converted the money and charged for it.

Currencies and cross-border

Single-message

authorization and clearing combined into one message, fixing the amount at approval. Capture later, partial capture and void do not exist on it.

Cards · See also Dual-message

Soft decline

a decline inviting a retry with stronger authentication rather than a refusal.

Authorization

Soft descriptor

a billing descriptor set per transaction, used to put a seller's name on the statement rather than the platform's.

Merchant and cardholder

Staged wallet

a wallet such as PayPal that the customer pays first, and which then pays the merchant from its own account. The wallet is the merchant of record on the card networks.

Wallets and other checkout methods

Stand-in processing

the network approving on the issuer's behalf when the issuer is unreachable, within limits the issuer set in advance.

Card networks

Strong customer authentication (SCA)

the PSD2 requirement in the EEA and UK for two-factor authentication on most electronic payments the customer initiates. For cards, 3-D Secure 2 meets it.

Authentication, fraud, and liability

Sub-merchant

a merchant operating under a facilitator's master account rather than holding its own.

Processors, gateways, and PSPs · See also Payment facilitator

Suspicious activity report

the filing a regulated entity makes when a pattern looks like financial crime. It is usually forbidden from telling you it filed one.

Who is responsible for what

T

T+n

funding counted in banking days from batch close. T is the day the batch closed, not the day of the purchase.

Timing, end to end

Three-party model

a closed loop where one company both issues the card and acquires the merchant, so there is no interchange to pay.

Card networks

Token

a stand-in for a card number that is useless outside the system that issued it. A provider token works only at that provider.

Stored cards and tokens · See also Network token

Transaction monitoring

watching payments for the patterns that indicate laundering, such as structured amounts or refunds to cards that never bought anything.

Who is responsible for what · See also Suspicious activity report

U

Underwriting

deciding whether a merchant may trade and pricing the risk of it. Done by whoever will carry the loss, which is the acquirer or the facilitator rather than the network.

Who is responsible for what · See also Payment facilitator, Reserve

V

Velocity limit

the issuer's cap on how often a card may be used in a period. It is a rate limit rather than a judgement, so the transaction will usually succeed later.

Authorization

Void

cancelling a captured transaction before the batch closes, so it never reaches the network. Usually avoids interchange, and the customer's pending charge disappears.

Voids, reversals, and refunds · See also Authorization reversal, Refund

W

Wire

a same-day, final bank-to-bank push of a specific amount, settled through a central bank or clearing house. Expensive per item and used for high-value payments.

Wires and instant payments

Z

Zero floor limit fee

Visa's per-item charge for a settled transaction that cannot be matched back to an authorization.

Capture